Privacy Policy

Last updated: December 25, 2025

What we collect

• Contact form data: name, email, and message content when you reach out to us.
• Account data: email address and account preferences when you create an account.
• Usage data: basic analytics about how you use our products.
• Technical data: IP address may be logged for abuse prevention and security.

Why we collect it

• To provide and improve our services.
• To respond to support and billing inquiries.
• To prevent spam, abuse, and unauthorized access.
• To communicate important updates about your account or our services.

Payments

Payments are processed by Stripe. Vyix does not store full payment card details on our servers. Stripe's privacy policy governs how they handle your payment information.

Data retention

We retain your data as long as necessary to provide our services and fulfill legal obligations. Contact messages are retained as needed to provide support and maintain business records. You may request deletion of your data by contacting us.

Data sharing

We do not sell your personal data. We may share data with service providers only to operate our services:

• Stripe: for payment processing
• Cloudflare: for security and anti-abuse protection

Your rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. Contact us to exercise these rights.

Contact

Privacy questions? Contact us through our contact form.